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© 2024 SAT/Sphere. All rights reserved.
© 2024 SAT/Sphere. All rights reserved.
How to get support for SAT tech issues.
SAT Help for Students
This resource provides an overview of the procedures and contacts for resolving technical issues during the Digital SAT. It covers common technical challenges, methods for contacting support, and guidelines for on-site assistance.
Students may encounter various technical challenges during the test. These include:
For detailed troubleshooting steps, refer to the Technical Troubleshooting GuideTechnical Troubleshooting Guide.
If the troubleshooting guide does not resolve your issue, contact College Board's technical support using the details below:
When calling, be prepared to provide your device type (personal or school-managed), any error messages, and your registration number.
During the test, if technical issues arise, you can seek assistance from the Technology Monitor at your test center. They are trained to handle technical problems and will help guide you through resolving the issue.
If your device fails during the test, follow these steps:
Note: Device swaps should not be performed after the testing time has expired, as this may result in lost answers.
If technical issues disrupt your testing experience:
Timely reporting helps ensure that measures such as retesting or score considerations can be made.
By familiarizing yourself with these resources and procedures, you can address technical issues with confidence during your Digital SAT experience.
Practice with Official SAT Tests
Download Bluebook, the official College Board app, to take official full-length digital SAT practice tests.
Turn what you’ve learned into action. SAT Sphere helps you build confidence with targeted practice, smart feedback, and everything you need to prep for the digital SAT—all in one place. From pinpointing your strengths to reinforcing your weak spots, it’s designed to guide you every step of the way.
